Job openings for customer service executive in ludhiana

Responsibilities –

· Contact potential or existing customers to inform them about a product or service using scripts

· Answer questions about products or the company

· Ask questions to understand customer requirements and close sales

·Direct prospects to the field sales team when needed

· Enter and update customer information in the database

· Take and process orders in an accurate manner

· Handle grievances to preserve the company’s reputation

· Keep records of calls and sales and note useful information

. Good communication skills in English & knowledge of E-mail & MS- Excel.

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